Carmen Hotel - Granada

Acera Del Darro, 62, Granada, Spain, 18005show map
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0Guests / room
Highlights
8
FabulousBased on  2331 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Spain

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Overview

Carmen Hotel is set in a shopping area, 15 minutes' walk of Museum of Alhambra . The hotel opened its doors in 1974 and was remodeled in 2011.

Carmen Hotel lies in the historical center of Granada. A 10-minute walk to the center of Granada.

There are shopping places, such as shopping centers, commercial centers and stores nearby.

It will take a 25-minute drive to get to Granada airport.

Rooms

The hotel comprises 222 rooms equipped with free wireless internet, a heating system, a laptop-compatible safe, television and a work desk. Guests can enjoy a magnificent view of Sierra Nevada Mountains from their rooms. They also feature en suite bathrooms fitted with a shower, bath sheets and bathrobes.

Eat & Drink

The hotel’s panoramic restaurant serves a variety of seasonal dishes. The large in-house bar offers live music and a terrace. Guests can share a meal in Casa Salvador and Bar Avila, located about 50 meters away.

You can start your day with a buffet breakfast, which costs EUR 15 per person per night. 

Services

Such business facilities as a video projector, a business centre and a projection screen are also available on site.

Relax

On-site children facilities feature cribs, babysitting and a play area. The hotel offers lawn tennis and golf as well as a night club, a rooftop pool and a rooftop terrace.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 19 per day.

Year renovated:   2011.  Number of floors:   8.  Number of rooms:   222.

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Facilities
Wi-Fi
Parking

EUR 19 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Adventure sports
  • Tennis
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Night club
  • Sun terrace
  • Leisure/ TV room
  • Solarium
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Central heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 11 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Royal Chapel of GranadaRoyal Chapel of Granada2000 ft
Exhibition Centre GranadaExhibition Centre Granada2300 ft
AlcaiceriaAlcaiceria3300 ft
Fine Arts Museum of GranadaFine Arts Museum of Granada3300 ft
Facultad de DerechoFacultad de Derecho3000 ft
Acera del DarroAcera del Darro300 ftAcera del Darro
Murallas del Albayzin Murallas del Albayzin 300 ftPlaza Mariana Pineda 10
Basilica de Nuestra Senora de las AngustiasBasilica de Nuestra Senora de las Angustias500 ftLugar Mirador del Genil s/n
Calle Elvira Calle Elvira 800 ftPlaza Mariana Pineda
Escuela Montalban - Day ClassesEscuela Montalban - Day Classes900 ftCalle Conde Cifuentes 11
Calle NavasCalle Navas1100 ft GranadaSpain
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La Posada del DuendeLa Posada del Duende100 ftCalle Duende, 3
Puerta de los TristesPuerta de los Tristes100 ftPaseo de los tristes, 5
Ras BarRas Bar100 ftCarrera del Darro 66
D'PlatosD'Platos100 ftAcera del Darro
Casa SalvadorCasa Salvador200 ftC / Duende 6
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Granada Sports ArenaGranada Sports Arena1.2 mi
Granada Train StationGranada Train Station1.1 mi
Granada Train StationGranada Train Station1.1 mi
Feria de muestras de ArmillaFeria de muestras de Armilla1.3 mi
Carrefour Commercial CenterCarrefour Commercial Center1.2 mi
Plaza de TorosPlaza de Toros1.2 mi
Los Carmenes Football StadiumLos Carmenes Football Stadium1.2 mi
Granada Science ParkGranada Science Park3700 ft
Corral del Carbon (Coal House)Corral del Carbon (Coal House)1700 ftCorral del Carbon
Museo Casa de Los Tiros de GranadaMuseo Casa de Los Tiros de Granada1800 ftCallejon Pavaneras 19
Alcaiceria Alcaiceria 1900 ft GranadaSpain
Cathedral and Royal ChapelCathedral and Royal Chapel2100 ftCalle Oficios S/N Plaza de la Lonja
Iglesia del SagrarioIglesia del Sagrario2100 ftCalle Oficios s/n
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Getting around
Airports
Granada (GRX)9.9 mi
Pablo Ruiz Picasso (AGP)60.5 mi
Train
Granada Train Station1.1 mi
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Reviews
7.8
FabulousBased on  2331  reviews

Rating by category:

8.0
Location
2.0
Rooms
6.0
Service
10.0
Dining
  • 1.6
    Guest rating

    Good location in centre. Large room. Very clean. Modern decor. Excellent breakfast. The rooftop bar had a good food and great views.

    Staff not overly friendly. Decor a bit clinical, not much character.

  • 6.6
    Good

    Location

    Had dinner at the hotel restaurant at the same time as a football match was on. We were the only diners and yet the food was NOT GOOD. Two steaks ordered had to be sent back to be cooked again. A meal from the extremely limited menu listed as sole with potatoes and tomatoes actually had meat in it and was served to a non-meat eater. (The waiter checked the menu which had no mention of meat in the dish, he too was surprised) When a fresh dish appeared it was very unimpressive, a piece if fish, some potato water and a few cooked tomatoes. Not what I would expect of a four star hotel.

  • 5.4
    Guest rating

    Location

    I paid extra for an upgraded room with a terrace but got a balcony with no furniture .i picked this hotel because it had a pool the pool wasnt open it was i37 degrees outside .i also complained about the air con they said i they turn it of during the night it was so hot i had to go out and buy a fan . There is a terrace at the pool but it wasnt open either so there was nowhere to sit the w oman at reception was not helpful when we complained .

  • 6.2
    Good

    Location

    Noisy, we were there with a large church group of teenagers who we heard all day long. Not quiet at all.

  • 9.0
    Superb

    Great location, in the centre with great view for the city

    Location

  • 9.6
    Exclusive

    Excellent central location. Rooms decent sized, well furnished and clean. Excellent buffet breakfast included in the price.

  • 10.0
    Exclusive

    The perfect location for seeing all the sights in Granada. The staff, room and food were all first class. Very good value.

    17 Euros cost of car parking

  • 7.8
    Fabulous

    fine 2 connected rooms

  • 9.2
    Superb

    Location is great, close to the city center and in fron of a big Corte Inglés. The swimming pool at the roof terrace for a relaxing afternoon after visiting the town in hot summer is absolutely fantastic!!!

    Breakfast is big but not very good. Everything tastes the same and instead of giving the guests so many options in huge portions, it could be more special...

  • 8.2
    Fabulous

    The room was vwry comfortable and nice. Also, the breakfast was excelent!!!

    Internet was only avalable in the lobby and not in the rooms.

  • 6.6
    Good

    The hotel was in a good position for the everything you need on a short break.

    The room was at the front of the hotel and was very noisy, particularly late at night, and early morning. The pool and terrace facilities were not available, which we were unaware of before we travelled. The dining room had recently been altered and was not as appeared on the website.

  • 8.2
    Fabulous

    The hotel is central for the city and all historic visits, also close to restaurants and bars

  • 8.8
    Superb

    Sercotel Carmen is a luxurious, well appointed and centrally located hotel ideally placed for any type of Granada visit.

    Reception staff could have been bit more attentive on arrival but rest of stay couldn't be faulted.

  • 8.2
    Fabulous

    I have stayed at the Carmen before because of the price and location. On the plus side, the rooms are excellent, modern, clean and the room rate is very good. The location is perfect for shopping, sight-seeing, local bars and a great variety of fast food, snack bars and restaurants are within minutes by foot. It is a hotel that I will definately use again.

    What does it lack? The answer is very easy - hotel facilities. If you don't like leaving the hotel then there is nothing. The bar is non-existant, the night club never opens, the restaurant doesn't open in the evenings, and parking is also extremely limited, for the second time I have had to use public car parks around 1/2 kilometer away. This however is the same as all of the other hotels in the area.

  • 7.8
    Fabulous

    Great location, quiet and clean

    Very unfriendly reception staff who never smilled or made us feel welcomce. One example was that we asked about the late evening opening hours for the Alhambra palace and were immidiately in a unfriendly way told that this was only on Saturdays. We came to Granada specifically for this and I know that in the summer it is most evenings, so mentioned this. The lady said that she didn't know that and would have to look it up then, but didn't do so, until I nicely asked if she could then do that. She did and just printed some pages in Spanish, didn't tell us anything and left us with the printouts to figure it out ourselves. Actually quite rude. One other issue, is that we chose the hotel partly for the location and partly for the swimmingpool. But the pool is only open from 12pm to 8pm, which tends to be the time when people are out. I am a frequent traveller and I am used to pools being open from at least 8am to 10pm. For those 2 reasons I would not recommend the hotel. The reception staff really needs to improve before I would come back.

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Highlights
8
FabulousBased on  2331 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Spain

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 11 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Granada (GRX)9.9 mi
Pablo Ruiz Picasso (AGP)60.5 mi
Train
Granada Train Station1.1 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
0Guests / room
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